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Returning an item is easy, we offer refund only, please re-purchase should you require a different style, size or colour. If you're not satisfied with your purchase, you can return it usin.g one of the options below Please note that items returned must be received within 30 days of the shipping confirmation date, and that items are in their original condition, where the item is unworn, unwashed and has all tags attached. Final sales, promotional items or opened packaged items may be non-refundable. Levis.com.au reserves the right to deny refund if the item does not meet its Return Policy guidelines. We guarantee our merchandise to be free of manufacturing defects. If you receive a damaged or defective item, or your item proves to be defective in workmanship or materials even after 30 days with normal wear (excluding stains), we will always accept the item for assessment and provide a refund if validated as faulty. Read More